SMS Opt -Test

Opt-in

By checking this box and submitting this form you agree to receive customer service text alerts from NewPoint Mortgage at the mobile number entered when submitting this form. Message frequency varies. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to cancel and HELP for help.
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Mobile Number

I agree to receive customer service messages.

NewPoint Mobile Terms

Effective Date: March 1, 2025

Consumer Opt-In

By opting into our SMS program, you consent to receive recurring automated promotional, personalized marketing, communication, and customer support text messages (SMS & MMS) from NewPoint, including news alerts, subscription renewals, event alerts, special promotions, and customer support assistance, at the mobile number you provided during signup.

Messages may be sent using an automatic telephone dialing system. 

Consent is not required as a condition of purchase.

Message frequency may vary. Message and data rates may apply.

We do not send unsolicited messages.

Our Messaging Service is intended only for users 13 years and older. Individuals under 13 are not permitted to use our services, and we do not knowingly collect their data.

Help & Customer Support

To receive help, reply HELP to any message or contact us via:

Email: support@newpointmortgage.com
Website:  https://newpointmortgage.com/contact/

Opt-Out Instructions

To stop receiving messages, reply with any of the following: STOP, QUIT, END or CANCEL. Upon opt-out, you will receive a confirmation message, and no further messages will be sent.

You can also opt out via:

Email: support@newpointmortgage.com
Website:  https://newpointmortgage.com/contact/

Consumer Fees

Our service never charges consumers to receive or reply to text messages. However, depending on your mobile service plan, message and data rates may apply.

Carrier Disclosure

Message delivery is subject to mobile carrier availability and network conditions. NewPoint, its service providers, and participating mobile carriers are not responsible for delayed or undelivered messages.

Warranty

Messages are provided on an “as-is” basis. NewPoint is not responsible for any delays, failures, or issues related to SMS delivery. Message delivery may depend on third-party mobile carriers and network conditions.

NewPoint Messaging Privacy Policy

Effective Date: March 1, 2025

This Messaging Privacy Policy explains how NewPoint collects, uses, and protects your information in connection with our text message marketing program (the “Messaging Service”).

1. Compliance with 10DLC, TCPA, and Carrier Regulations

Our Messaging Service complies with A2P 10DLC registration requirements set by U.S. carriers. All messaging campaigns are registered with The Campaign Registry (TCR) and adhere to TCPA (Telephone Consumer Protection Act) and CTIA (Cellular Telecommunications Industry Association) guidelines to ensure legal and responsible messaging practices.

2. Collection of Information

We collect information when you use the Messaging Service, including:

• Personal Information: Your mobile phone number and any additional details you provide when opting into the Messaging Service.
• Message Content: Messages you send and receive through the Messaging Service.
• Usage Data: Information such as timestamps, message delivery status, and interactions with links within messages.
• Cookies & Tracking Technologies: We may use cookies or similar tracking technologies to personalize your messaging experience, such as sending customized SMS messages.

If you participate in promotions, contests, surveys, or customer support inquiries related to the Messaging Service, we may collect additional contact details and relevant information.

3. Use of Information

We use the collected information for the following purposes:

• Delivering and managing the Messaging Service.
• Providing account updates, customer support, and transactional alerts.
• Sending promotional and marketing messages (if you have opted in).
• Monitoring and analyzing the effectiveness of the Messaging Service.
• Detecting and preventing fraud, spam, or unauthorized activity.

Message Frequency:
You may receive periodic messages related to promotions, account updates, or customer support. Message frequency varies. Message and data rates may apply.

4. Sharing of Information

Your mobile opt-in information will not be shared with third parties. However, we may share your data under these circumstances:

• Service Providers: We may share your information with third-party vendors who assist in delivering the Messaging Service.
• Legal Compliance & Protection: We may disclose information if required by law, regulatory agencies, or to protect our rights, privacy, safety, or property.
• Fraud & Spam Prevention: We monitor messages to prevent fraud, spam, and phishing attempts in compliance with CTIA and U.S. carrier regulations.

No Third-Party List Purchasing: We do not purchase, sell, or use third-party phone lists. We only send messages to users who have directly opted in.

5. Protection of Information

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is 100% secure. While we take precautions, we cannot guarantee absolute security.

6. Retention of Information

We retain your information as long as you are enrolled in the Messaging Service or as required by applicable laws. We may also retain data for purposes such as dispute resolution, legal compliance, and enforcement of our agreements.

7. Opt-Out and User Controls

Your consent to receive automated marketing text messages is not a condition of purchase.

You can opt out at any time by replying with any of the following commands:
STOP, END or CANCEL.

Upon opting out, you will receive a confirmation message, and no further messages will be sent.

Additional Opt-Out Options:

Email: support@newpointmortgage.com
Website:  https://newpointmortgage.com/contact/

8. Customer Support

For help or to report issues with the Messaging Service, contact us:

Email: support@newpointmortgage.com
Website:  https://newpointmortgage.com/contact/