Broker Resources

Scenario Desk

For scenario and guideline questions :

Disclosures Department
New file set up and initial disclosure questions:
Account Management Department
Loans In-progress, conditions or underwriting questions:
accountmanagement@newpointmortgage.com with a copy to your Account Executive
Lock Desk/Secondary Department
Lock requests and lock questions:
locks@newpointmortgage.com with a copy to
your Account Executive
Appraisals Department
Appraisal orders or status questions:
appraisals@newpointmortgage.com with a copy
to your Account Executive
Closing & Funding Department
closing@newpointmortgage.com with a copy
to your Account Executive
Servicing Department
servicing@newpointmortgage.com with a copy
to your Account Executive
Escalations
Contact Sr. Account Manager, Vishnu, at vishnu.jala@newpointmortgage.com and copy Operations Director, Sandy, at sandy.lobo@newpointmortgage.com